Privacy policy

Privacy Policy

Last updated: 16 December 2025

This Privacy Policy describes how NAVIRAH (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from our website (the “Services”). This policy complies with the New Zealand Privacy Act 2020 and other applicable privacy laws.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal information we collect

We may collect the following personal information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party providers)

  • Order details and purchase history

  • Account login details (if applicable)

  • IP address and device information

  • Website usage data

We collect this information when you:

  • Make a purchase

  • Create an account

  • Contact customer support

  • Browse our website

  • Subscribe to marketing communications

How we use your personal information

We use your personal information to:

  • Process and fulfil your orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Prevent fraud and enhance security

  • Send marketing communications (only if you consent)

  • Comply with legal obligations

Sharing your personal information

We may share your personal information with trusted third parties, including:

  • Shopify (our e-commerce platform provider)

  • Payment providers (such as Stripe, PayPal, or Shopify Payments)

  • Shipping and logistics providers

  • Marketing and analytics partners

  • Legal authorities when required by law

These third parties are only permitted to use your information to provide services on our behalf.

International data transfers

Your personal information may be transferred and stored outside New Zealand, including in countries where Shopify and its partners operate. We take reasonable steps to ensure your data is protected in accordance with New Zealand privacy laws.

Your rights under the New Zealand Privacy Act 2020

You have the right to:

  • Access your personal information

  • Request correction of your personal information

  • Request deletion of your personal information (where applicable)

  • Withdraw consent for marketing communications

To exercise these rights, contact us at:
info@navirha.com

We will respond within a reasonable timeframe as required by law.

Data security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

However, no online transmission is completely secure.

Data retention

We retain your personal information only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Cookies and tracking technologies

We use cookies and similar technologies to:

  • Improve your browsing experience

  • Analyse website traffic

  • Personalise content and advertisements

You can control cookies through your browser settings.

Third-party services

Our store is hosted by Shopify. Shopify may collect and process your personal information in accordance with their Privacy Policy:
https://www.shopify.com/legal/privacy

We are not responsible for third-party privacy practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact information

If you have questions or requests regarding this Privacy Policy, contact us:

Email: info@navirha.com
Address: 20 Avenue Bossoutrot, 77270 Villeparisis, France